Last Updated: 3rd October. 2025.
At Glover Trade (“we,” “our,” “us”), we are committed to protecting your personal data and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, mobile applications, and related services (collectively, the “Platform”).
By using Glover Trade, you agree to the terms described in this Privacy Policy. If you do not agree, please stop using our services immediately.
1. Information We Collect
We may collect the following categories of data:
1.1 Personal Identification Information
- Full name, email address, phone number
- Date of birth, nationality, government-issued ID
- Residential address (for KYC verification)
1.2 Financial and Transactional Information
- Wallet addresses, transaction history, deposit and withdrawal details
- Payment gateway records
- Exchange account connections (if applicable)
1.3 Technical Information
- IP address, browser type, device information, operating system
- Login timestamps and location
- Cookies and session tracking for website analytics
1.4 Optional Information
- Referrals, affiliate codes, and survey responses
- Communications with our support team
2. How We Use Your Information
We use collected data to:
Create and manage your account;
Process deposits, withdrawals, and investments;
Perform identity verification (KYC) and anti-fraud checks;
Comply with legal and regulatory obligations (AML laws);
Improve platform performance and security;
Send service updates, alerts, and promotional communications (you can opt out anytime);
Provide customer support and dispute resolution.
We will never sell or rent your personal data to third parties.
3. Data Protection and Security
We use industry-standard security measures to safeguard your data, including:
- End-to-end SSL encryption
- Two-factor authentication (2FA)
- Encrypted cold storage for digital assets
- Regular audits and penetration testing
While we take every precaution, no online system is 100% secure. You acknowledge that you use the platform at your own risk.
4. Data Retention
We retain your personal data for as long as necessary to:
Fulfill the purposes outlined in this Policy;
Comply with applicable laws;
Resolve disputes and enforce agreements.
When your account is closed, data will be deleted or anonymized after the mandatory retention period required by financial regulations.
5. Cookies and Tracking
Our website uses cookies to:
- Maintain session activity and login preferences;
- Analyze website performance and user behavior;
- Deliver personalized experiences.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect functionality.
6. Sharing of Information
Our website uses cookies to:
- Maintain session activity and login preferences;
- Analyze website performance and user behavior;
- Deliver personalized experiences.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect functionality.
7. International Data Transfers
Your data may be transferred and processed in countries outside your residence, where data protection laws may differ.
We ensure that any such transfer complies with international privacy regulations through standard contractual clauses or equivalent safeguards.
8. Your Rights
You have the right to:
- Access, update, or correct your personal information;
- Request deletion of your data (“Right to be Forgotten”);
- Object to processing for marketing purposes;
- Withdraw consent at any time.
- To exercise these rights, contact us at privacy@glovertrade.io
.
9. Children’s Privacy
Our services are intended for individuals 18 years or older.
We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.
10. Legal Basis for Processing (GDPR Compliance)
We process your data based on:
Your consent (e.g., creating an account, subscribing to emails);
Contractual necessity (providing investment and trading services);
Legal obligations (AML, KYC, and tax compliance);
Legitimate interests (security and fraud prevention).
11. Third-Party Links
Our platform may contain links to external websites (e.g., partner exchanges, affiliates).
We are not responsible for the privacy practices or content of these third-party sites. Please review their policies before sharing your information.
12. Updates to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Policy regularly to stay informed.
13. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or data use, please contact us at:
📧 privacy@glovertrade.io
🌐 www.glovertrade.io